Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $4.99 | 5-8 business days |
| Express Shipping | $12.99 | 2-3 business days |
| Free Shipping | $0.00 | 5-8 business days |
Free Shipping
We offer free standard shipping on all orders over $50 within the United States. No coupon code needed — the discount is applied automatically at checkout.
Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update in the carrier's system.
International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times for international orders vary by destination and customs processing.
Lost or Stolen Packages
Petite Luxe is not responsible for lost or stolen packages confirmed delivered to the address provided. If your tracking shows delivered but you haven't received your order, please contact the carrier directly for resolution. For lost packages (tracking shows no delivery), please contact us at support@petiteluxe.com and we will assist.
Address Changes
Please double-check your shipping address before completing your order. If you need to change your shipping address, contact us immediately at support@petiteluxe.com. We cannot guarantee address changes once the order has been processed.
Contact
For shipping inquiries, email support@petiteluxe.com.