FAQ

Frequently Asked Questions

What is PVD coating and how is it different from gold plating?

PVD (Physical Vapor Deposition) is an industrial-grade vacuum coating process — the same technology used in luxury watches. Unlike traditional gold plating which wears off in months, PVD creates a molecular bond with the stainless steel base. The result is a finish that is dramatically more durable and long-lasting.

Can I wear your jewelry in the shower or while swimming?

Absolutely. Our pieces are waterproof and sweat-proof. The stainless steel base and PVD coating are corrosion-resistant and won't tarnish. We recommend rinsing with fresh water after saltwater or chlorine exposure.

Is your jewelry hypoallergenic?

Yes. Our jewelry is made from surgical-grade stainless steel with PVD coating. It is nickel-free, lead-free, and safe for sensitive skin — no irritation or green discoloration.

What is your Lifetime Color Warranty?

We are so confident in our PVD coating that we offer a Lifetime Color Warranty on every piece. If the color ever fades, peels, or discolors under normal wear, we will replace it or provide a full refund.

How do I care for my jewelry?

Simply wipe with a soft cloth to remove dirt or oils. Avoid harsh chemicals. Unlike plated jewelry, you don't need to remove it before washing hands, exercising, or sleeping.

What are your shipping times and costs?

Free shipping on all orders over $50. Standard shipping takes 5-10 business days within the US. Expedited options available at checkout.

What is your return policy?

Not completely satisfied? Return unworn items within 30 days for a full refund. See our Refund Policy for details.

How can I contact you?

Email us at hello@petiteluxe.com — we'll get back to you within 24 hours.